Hello Alan,
Can you try deleting and reinstalling it to clear any cached data? Also - which app are you using?
Thanks for the response Alan,
I'm unable to reproduce on my side, using one of my extensions, but another developer experienced something similar a few weeks ago and it turned out to be some kind of CORS issue. However, he's out for a few days, so I'm not able to ping him to see how he fixed it.
Do you have your code pushed up somewhere that I can take a look?
Thanks,
Kris
Good morning Alan,
When you say that the button is showing up gray/black, does it look like one of the attached screenshots? If so, that's indicative that the theme properties are not being loaded and injected into the iframe. A couple of questions to help move forward:
- Can you tell me what mobile devices you are experiencing this issue with?
- Are you experiencing this in the mobile browser or the compiled mobile app?


Hey Alan,
I pulled down the relevant code onto my machine and wasn't able to reproduce the issue on my iPhone or using the iOS Simulator. Do you know which stack/environment you are running this from when you experience this issue?
Thanks,
Kris