AddChangeOfAddress is having a problem with using account numbers. What is the best way to resolve the issue?

JavaScript is disabled. Strange things can happen.

Unanswered

← AddChangeOfAddress is having a problem with using account numbers. What is the best way to resolve the issue?

Hello Ethan,

There are some doc improvements to be made here, but for the most part even though it says optional. In almost all cases AccountsIds are required. The list of AccountIds is expecting something like: account_ids=AccountIds(1, 2, 3) so in your case: account_ids=AccountIds(account_models)

Hopefully this helps,

-Trey

		
				1
				
Posted 
	4 years ago

					⠿More
				  		
			 Report
		
					Trey Teter
				
					124
 × 2
					Administrator

Thank you for the response. I tried using account_ids=AccountIds(account_models) like you said and imported AccountIds with from q2_sdk.hq.hq_api.wedge_online_banking.AddChangeOfAddress import AccountIds. I am now getting an error message saying "Logon Failure" and nothing more.

— Ethan Pittman 4 years ago

My mistake, from q2_sdk.hq.hq_api.q2_api.AddChangeOfAddress import AccountIds instead of q2_sdk.hq.hq_api.wedge_online_banking.AddChangeOfAddress import AccountIds is being used and causing a Logon Failure. @Trey Teter

— Ethan Pittman 4 years ago

What is your full import list?

— Trey Teter 4 years ago

from datetime import date
from q2_sdk.hq.hq_api.q2_api.AddChangeOfAddress import AccountIds
from q2_sdk.core.web import ajax
from q2_sdk.models.tecton import Success
from q2_sdk.core.http_handlers.tecton_server_handler import Q2TectonServerRequestHandler
from q2_sdk.hq.hq_api.q2_api import AddChangeOfAddress
from q2_sdk.hq.db.customer import GetCustomerParams
from .install.db_plan import DbPlan

— Ethan Pittman 4 years ago

We've identified a bug in Q2API AddChangeOfAddress that causes this error. It will need to be resolved in an HQ fix. Recommendation is to try the WedgeOnlineBanking version of AddChangeOfAddress:

https://docs.q2developer.com/api_references/hq_api/wedge_online_banking/AddChangeOfAddress.html

— Ryan Hollister 4 years ago

78 Views

0 Answers

4 years ago